Add starter prompts

In this exercise you will update the declarative agent you created in the previous exercise with six starter prompts.

This exercise should take approximately 10 minutes to complete.

Before you start

Define starter prompts

In Copilot Studio:

1. Navigate to your Product Support agent’s Overview page.
2. In the Starter Prompts section, select Edit.

3. Add the following six starter prompts:

   Title	Text
   Product information	Tell me about Eagle Air
   Returns policy	What is the returns policy?
   Product information	Can you provide information on a specific product?
   Product troubleshooting	I’m having trouble with a product. Can you help me troubleshoot the issue?
   Repair information	Can you provide information on how to get a product repaired?
   Contact support	How can I contact support for help?

4. Save your changes.

Task 2: Publish and test your agent

Next, test your declarative agent in Microsoft 365 Copilot and validate the results.

<ADD steps to republish to M365 Copilot

Continuing in the web browser:

1. In Microsoft 365 Copilot, select the icon in the top right to expand the Copilot side panel.
2. Find Product support in the list of agents and select it to enter the immersive experience to chat directly with the agent. Notice that the starter prompts you defined in Copilot Studio display in the user interface.
3. Select a starter prompt and review the response.